• Ensure that the reception area is clean, tidy and operationally ready for the opening of the building at the designated time.
• Check the Hand-over sheet from the previous shift.
• Greet visitors and direct them to the correct location.
• Monitor visitor access and maintain security protocol always.
• Provide efficient and professional telephone services, transferring all calls according to established protocols.
• Log all calls in the message log.
• Update the residents list and fire list daily, emailing to the management team before 9am each day.
• Check emails, respond to forward emails to correct individual as and when required.
• Add accident and injuries, risk assessments and holidays to relevant computer system.
• Promote/hand out leaflets relating to activities and family events.
• Receive, sort and distribute incoming post.
• General administrative duties as required. 

Experience within reception work is essential.